Clinic Update and New Award!
I am pleased to announce the clinic is now open for urgent treatment. We have Gary the Podiatrist working on a Monday afternoon. Louise a Chiropractor working on a Tuesday morning and Friday afternoon and Alex an Osteopath working on a Wednesday afternoon.
Please call 01763 878087 for more information. All practitioners will be in full PPE. We ask that you either bring your own mask or we have them available at the clinic for you to wear. There is no receptionist at the moment and only one patient in the clinic at any one time to maintain social distancing where we can.
In other news I am very proud to announce that Attend2Health has been awarded a Service Award by WhatClinic. They reward the clinics who demonstrate a clear and measurable commitment to patient service. This award means a lot to us as only 5% of clinics in the country will get an award. They use patient reviews as well as how quickly we respond to calls etc as the criteria. We always strive to do our best for our patients and it is great to see this recognised.
Things to help Low back pain
Back pain is very common. Most of us will suffer from it at some point in our lives, and as we are living longer, the number of people experiencing back pain is likely to increase (Hoy and colleagues, 2012). However, low back pain tends to subside within two to six weeks and by twelve weeks pain levels are low in most cases. Imaging such as an X-ray or MRI scan is rarely necessary. It is important to stay positive and try to keep moving.
As we get older, it is common to decrease the amount of exercise we do and start to slow down. Aches and pains, as well as injuries, occur more frequently too, making us want to exercise less often. However, the saying ‘use it or lose it’ is so true. It is more important than ever to keep moving, as the stronger and fitter we are, the better equipped the body is to deal with everyday life. Strength training is very important as we age, as our muscle strength tends to decrease with age.
Here’s a video explaining a bit more about the discs and what you can do to help. The main thing is not to worry. The body is very good at repairing itself so although you maybe in a lot of pain, your symptoms are very likely to get better.
How to know if your pain is going in the right direction
If you have been experiencing pain in the back and down the leg, then as the back starts to heal, the pain in the leg should reduce and it should become more centralised in the low back.
(adapted from McKenzie, 2011).
During the lock down we are offering online appointments where we can go through different orthopaedic tests to find out what is wrong and give lots of advice with specific exercises to do to help.
Cassie is also running an Online Rehab class every Wednesday evening via Zoom at 7pm. Just email louise@attend2health.co.uk to take part.
A massager can really help ease tight muscles in the back. We sell them at the clinic for £39.99 RRP £59.99. Just call 01763 878087 to order one and you can either pick it up from the clinic or I can drop it to a house in Buntingford.
I have also written a book on low back pain. This can be ordered through Amazon or again I can deliver copies locally.
Clinic Update
Update: We will have just one practitioner a day in the clinic this week with very limited availability to minimise exposure. Please only come in if you really need an appointment.
Everything is being sanitised and we are following government guidelines. Please stay at home if you are vulnerable. If you must come in we ask you wash your hands or use the sanitizer provided before and after treatment. We will also be cleaning all surfaces and equipment in the room after every treatment.
Monday we have Joanne a physiotherapist 9-1
Tuesday Adrian a chiropractor 8am-1
Wednesday Alex an osteopath 3-7
Thursday no one in the clinic for an even more thorough clean
Friday Adrian 8am-1
Saturday Joanne 9-1
Sunday Alex 9-1
We are however reviewing this daily and government guidelines could change any day suggesting we close so please bear with us.
We have stopped massage, acupuncture and reflexology on the advice of the government.
Updated Coronavirus Information
We have been advised by the British Chiropractic Association that anyone who is vulnerable or at increased risk from COVID-19 should rearrange their appointment.
Please be assured we are doing all we can to keep the clinic open where possible but understand the importance of the most vulnerable to be isolating at this time. We have stringent cleaning processes in place as well as getting all patients to use the hand gel before and after a treatment.
Benches, door handles and any equipment is cleaned between appointments and we ask anyone with a cough or temperature not to come to the clinic. Please also don’t come if you have been to an affected country within the past 2 weeks.
Thank you so much for your continued support.
Attend2Health
Coronavirus Update
Patients should be assured that the clinic is keeping up to date with all the developments & advice regarding Coronavirus from both the Government & Public Health England & continue to take necessary precautions to ensure both patients & staff stay safe.
We have always used hand sanitiser between patients and wiped the benches down after every treatment with an antibacterial spray. We have now added hand sanitiser in reception for patients.
If you are a patient with any concerns about attending your appointment with us, please contact the clinic to discuss this.
Just call 01763 878087 or email info@attend2health.co.uk
We’ve won another award!
I’m very proud to announce Attend2Health have been awarded the CMQM Award by the Royal College of Chiropractors.
The CMQM recognises excellence in terms of operating within a structured and managed clinical environment.
Applicants must demonstrate excellence in a range of areas including: clinical audit, risk management, incident reporting, outcome measurement, patient satisfaction, emergency procedures and operational policy.
It is wonderful to be recognised for the work we do.
Just 15 clinics were awarded the CMQM award this year with just over 60 clinics having the award in the country!
Happy New Year!
Thank you to everyone who has supported us this past year. What a year we have had! We were lucky enough to win 3 awards this year as well as getting over 100 5 star reviews on Google.
Our first award in 2019 was in January when we were awards the Patient Partnership Quality Mark by the Royal College of Chiropractors for the second time.
The next award was from the Zenith Global Health Awards which was a very prestigious event in London where I won the Allied Professionals Award.
Finally I won the Best Business Woman in Health and Wellness at another event in London. I had entered this award for the past 3 years and had been a finalist twice before so it was extra special to finally win this award.
I hope you all have a wonderful new year. If you have any aches and pains and want to start the new year the right way? Why not book a free chat with one of our practitioners and see how we can help you.
Just call 01763 878087 today!
Top tips to avoid back pain this Christmas
As we approach the Christmas season, you’d be surprised how many people hurt their back over the festive period!
Did you know… There is an increase in patients coming into the
clinic with backaches and pains that have appeared during the Christmas period.
In fact… There are many ways you could hurt your back at Christmas. Bending and lifting heavy items like Christmas trees, furniture or even the turkey can easily strain your back or exacerbate existing aches and pains. Also we do tend to sit a lot more at Christmas, catching up with family, watching films on those dark nights. It’s so important to keep active.
If you do hurt your back or neck during the holidays, your first thought might be to put your feet up on the sofa and watch some festive films and wait till the pain disappears.
But remember… Although this may seem like the obvious option, it is much more beneficial for your back to keep your muscles moving.
Here are our top tips to avoid back pain at Christmas:
- If you’re lifting heavy or awkward objects like the Christmas tree or furniture, always ask for help.
- When you’re putting up decorations, use a step or a ladder to avoid over stretching or straining your back or neck.
- Make sure you go for regular walks over the holidays. Keeping active is a great way to keep your spine healthy.
- Try and wrap presents up over a few days rather than all at once. If you spend too much time in one position that’s when you could get pain.
- Make sure you make time for yourself to relax. Christmas can be a very stressful time, and this can also lead to a lot of muscle tension so finding some time to relax and listen to a meditation can be just what you need.
- Why not book in a relaxing massage over the Christmas period to stop any muscle tightness building up?
The Results are in…
Thank you so much to everyone who took the time to complete our latest survey. Sixty patients completed the survey. We are extremely grateful as we can make sure we are providing the best service possible.
Overall everyone is extremely happy with the treatment provided. We did have one miscommunication with a patient regarding the free 15 minute chat. We are however trying to make sure this would never happen again by introducing a form that patients fill out before a free chat detailing exactly what is involved and what it is for.
Other than that we are so pleased with the feedback and peoples responses. We try so hard in what we do. It means so much to read everyone’s feedback and responses so thank you so much.
The full results will be available to look over at the clinic but I thought I’d post some of the comments here for you to read.
We would love your feedback
I have a questionnaire about how we are doing and would love it if you could fill this out for me. Once you have filled it out just let the receptionist know at your next appointment and they will give you a £5 discount as a thank you.
The questionnaire asks a lot of questions related to chiropractic but please answer the questionnaire no matter what practitioner you see it has just been written for us by the Royal College of Chiropractors and they analyse the results for us.
Please find the link to the survey below.
https://www.surveymonkey.com/r/Attend2Health
We are always striving to improve our services and by filling in the questionnaire you can help us make the clinic as good as we can.
Thank you for your continued support.