Attend2Health wins WhatClinic Service Award
Attend2Health, awarded for excellence in patient service by whatclinic.com.
Awarded by
Attend2Health has been recognised with the WhatClinic Patient Service Award 2020, an annual award based on patient service excellence ratings from the worldwide healthcare search engine WhatClinic.
WhatClinic analysed 12 months of data from users of its website including patient reviews and feedback, and communication rates of listed clinics. In 2020, over 6 million people visited WhatClinic’s medical search directory to find and compare clinics, including ours.
Attend2Health was only one of a few hundred of clinics on the worldwide website that met the high standards needed to qualify for the award. To receive the Patient Service Award 2020, the clinic should have a consistently high ServiceScore™ rating, which measures the clinic’s commitment to patient care over a whole year, and also receive exceptional feedback and reviews from potential and existing patients. This Award represents the long term dedication of our entire team and focus on creating positive patient experiences throughout their treatment journey.
Louise Hampton today said “We are delighted to be recognised for our commitment to customer service. As a practice, it is something we focus on in everything we do and to receive such positive feedback from our patients is a wonderful achievement”
David Roe, WhatClinic’s CEO, congratulated Attend2Health and said “The Patient Service Awards have now run for 11 years. For 2020, we have taken into account thousands of data points, including ratings based on communication between patients and clinics, clinic’s promptness, politeness, helpfulness, customer service over the phone, email, online and in-person, as well as patient reviews, feedback and more.
Ratings are useful to both patients and clinics. Patients can see which clinics have been rated well by other users, and clinics can evaluate their own performance against others in their market and be motivated to improve their patient services, which is ultimately good for everybody.”
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About WhatClinic
WhatClinic is a health and beauty search engine site that lists over 125,000 clinics globally. In 2020 over 6 million people visited the site to find, compare and book clinics and practices across a wide range of elective medical treatments, including dentistry, plastic and bariatric surgery, hair transplant, medical aesthetics, fertility and more. WhatClinic’s mission is to connect people with a clinic they will love and give the patient, as an empowered consumer, access to all the information they need to make an informed choice, including price, availability and reviews. WhatClinic was founded in 2007 by tech entrepreneur Caelen King and is in operation in over 120 countries.
Louise Hampton
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5.0 188 reviews
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Janet Warrington
★★★★★
3 months ago
I have been meaning to do this for a while. I would highly recommend Attend2Health in Buntingford. All of the staff I have … More met are professional, caring and friendly. I have arthritis in my neck and was suffering with pain. I went to see Ginelle in June 2023 and have been regularly seeing her since then. She corrects the alignment of my spine, deep massages the muscles and straps me up - ready to take on the world again! I would highly recommend Ginelle if you are in need of an osteopath.
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Alysha Carter
★★★★★
3 weeks ago
I was having bad lower back pain every time I bent over, a few sessions with Megan as well as some very good exercises at … More home has made such a huge difference to my quality of life! I have also learnt a great deal of knowledge that is priceless.
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Pauline Collins
★★★★★
2 months ago
I was recommended to go to Attend2Health in Buntingford a few years ago. The first time I went I saw Daisey , recently I … More have been seeing Megan. Megn is very friendly , professional and informative lady if I have a question she always gives me advice ,and is through in the treatment I receive from her. The whole atmosphere is very pleasant the receptions are also very friendly. I would definately recommend Attend2Health.